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Delete some of your data

You can delete parts of your DedaBox data and keep your account. Here’s how.

Last updated 13 October 2026

  • Most of it is instantAllergies, taste, people and addresses, in the app or on the website.
  • Marketing off any timeIn settings or with the unsubscribe link.
  • Anything else? Email ushello@dedabox.com

  1. Allergies and sensitivities

    In the app go to You → Privacy and data → Remove allergy details, or on the website go to Account → Your taste and remove them. They’re deleted straight away. We then can’t check your DedaBox against them, so we’ll ask before you order again.

  2. Taste profile

    Edit or clear what you love and what to avoid under You → Your taste (app) or Account → Your taste (website). Changes save straight away.

  3. Saved people and addresses

    Remove a saved person under You → People, or an address under You → Addresses. They’re deleted straight away, unless a plan still uses them.

  4. Marketing emails and texts

    Turn them off under You → Settings → Notifications (app), Account → Settings (website), or use the unsubscribe link in any marketing email. We keep a scrambled copy of your email or number so we don’t contact you again.

  5. Anything else

    Email hello@dedabox.com from the email address on your account and tell us what you’d like deleted, for example support conversations or photos you sent us. We’ll confirm within a few working days.

  6. What we have to keep

    While your account is open we keep your order and payment records so we can deliver and help with problems. The law requires us to keep a basic payment record for 6 years after the end of the financial year. To delete everything else, you can delete your account. Full details are in our privacy policy.

Questions? Email us at hello@dedabox.com.